Denzo Help Center

Invoices

Invoice system in Denzo — creation, pricing, multi-currency, payments, credits, and sharing.

Creating Invoices

Labs create invoices for dentists from completed orders within a date range.

Go to Order Invoices → New, select a dentist, pick a date range — the system finds all completed orders not yet invoiced.

Each invoice contains line items (one per order) showing patient, service, teeth, quantity, date, and amount.

Invoice Statuses

pending → partially_paid → paid

Status auto-calculates from payments + credits vs total.

Pricing & Adjustments

  • Labs can edit individual item prices after creation.
  • Adjustments: add or subtract a flat amount (e.g. rush fee, correction).
  • Discounts: none, fixed amount, or percentage (up to 100%). Applied after adjustment.
  • Total = subtotal + adjustment − discount.

Multi-Currency

Supported currencies: USD and SYP (Syrian Pound).

  • Labs choose the invoice currency at creation. If orders are in a different currency, specify an exchange rate and all items convert automatically.
  • Labs can change the invoice currency after creation — all items and existing payments recalculate.
  • Payments can also be made in a different currency than the invoice, with their own exchange rate for conversion.

Payments

  • Dentist submits a payment request: specify amount, currency, exchange rate (if converting), method (bank transfer, cash, check, card, other), and optional reference/notes.
  • Payments start as "pending" until the lab confirms or rejects them.
  • Once confirmed, the invoice's paid amount updates and status recalculates.
  • Adjustments: labs can credit a dentist directly on an invoice (auto-confirmed).
  • Payment history shows all transactions with status badges, method, and currency conversion details.

Credits

  • Each lab-dentist pair has a shared credit balance.
  • When creating an invoice, available credit is automatically applied (deducted from balance, reducing amount owed).
  • If a dentist overpays, the excess is added to their credit balance for future invoices.
  • Deleting an invoice refunds any applied credits and confirmed payments back to the credit balance.

Sharing & Printing

  • Every invoice has a public shareable link (e.g. denzo.app/p/invoice/id) — no login required, read-only.
  • Print-optimized layout: lab header with logo, bill-to dentist details, itemized table, totals with discount/adjustment breakdown, exchange rate info.
  • Click "Print Invoice" on any invoice detail page to open the printable view.

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