Orders
How orders work in Denzo — lifecycle, statuses, attachments, timeline, guest orders, and public links.
Creating an Order
Dentists create orders by selecting a service, variant (e.g. Zirconia, PFM), and a lab's offering.
Go to Orders → New Order. Select a service and variant, choose a connected lab's offering, assign a patient (optional), fill in required fields (teeth, shade, etc.), attach files, and submit.
Order Statuses
Orders follow this lifecycle:
draft → submitted → accepted/rejected → in_progress → on_hold → completed/cancelled
Features
- Orders can include file attachments (scans, photos), patient assignment, and custom input fields (teeth selection, shade, notes).
- Each order has its own message thread for dentist-lab communication.
- Order timeline tracks all activity and status changes.
Guest Orders
Guest orders allow unregistered users to place orders.
Public Links
Public shareable links let external parties view order details (read-only).